… someone talk to me 🤙
I’m puzzled. 🤔
As you know our roof started leaking. After a few investigations, we realised we needed a professional.
We rang 3 roofers that had been recommended and left messages, but we heard nothing.
I know that not every job is the right fit, but surely it’s not unreasonable to expect a callback.
Similarly, we’re on the hunt for firewood.
We’ve never needed to buy firewood before, but as we have burnt through all the wood we had from the trees in our garden that needed to come down over the last 20 years, we need some to keep us warm during the upcoming winter months.
We thought it’d be a breeze, as we contacted a local business, a farm that supplies our Christmas turkey every year.
However, despite being existing customers, our calls remain unreturned.
I’ve seen posts on LinkedIn about the challenges businesses face trying to connect with potential customers.
It’s said that only 3% are ready to buy at any given moment: we were in that 3%!
It’s surprising that something as straightforward as returning a phone call seems to pose a hurdle for many businesses.
As a one-woman business, I know I can’t always answer every call or respond to every email right away.
But, if you need my help, I will call you back and respond to your email as soon as I can.
Promise.